Vicky’s Helping Hands has earned accreditation for its Home Watch services from the National Home Watch Association.
The NHWA was established in 2009 in order to establish and maintain the highest industry standards for Home Watch and absentee homeowner services throughout the United States and Canada. Home Watch is a visual inspection of a home or property, looking for obvious issues, which means that it “keeps an eye on things” at a vacation or primary home while residents are away. All principals of NHWA Accredited Member companies are background-checked, insured and bonded.
President and CEO Jessica Waugaman brings nearly 20 years of experience in nonprofit service, fundraising and event planning. Before taking over the company in 2021, she dedicated her career to making a difference in people’s lives, working with organizations like Ascension St. Vincent’s and the North Florida School of Special Education.
Waugaman finds fulfillment in knowing her work helps others. She treats each home as if it were her own, ensuring care, attention and dedication in every project.
When she was 12 years old, Waugaman’s family went on vacation and came home to a devastating flood. Their water heater had burst while they were gone, and no one had been there to catch it in time. They lost everything. That experience left a lasting impression on her. She has always wished they had someone checking on their home; it would have made all the difference.
Waugaman’s background has given her a deep sense of purpose: helping people, building relationships and managing complex logistics. When she took over Vicky’s Helping Hands, she saw it as an opportunity to continue that mission in a more personal, hands-on way. She helps clients manage their home vendors and projects, and through Home Watch, she offers them security and peace of mind.
Having earned an associate of arts degree from Indian River State College, Waugaman has also held a Florida Real Estate License since 2005. This has contributed to her understanding of home care, property value, client needs and the importance of maintaining and protecting a home, especially when the owner is away.
Established in 1994, Vicky’s Helping Hands serves Ponte Vedra Beach, Ponte Vedra, Atlantic Beach, Neptune Beach, Jacksonville Beach and Jacksonville. Waugaman can be reached at 904-502-9092 or vickyshelpinghands@gmail.com. Learn more at vickyshelpinghands.com.
